Webdam incident

Latency issues with Asset Processing and Downloads

Minor Resolved View vendor source →

Webdam experienced a minor incident on June 27, 2023 affecting Infrastructure and Core and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 05:12 PM UTC
Resolved
Jun 27, 2023, 05:59 PM UTC
Duration
47m
Detected by Pingoru
Jun 27, 2023, 05:12 PM UTC

Affected components

InfrastructureCoreUploadsDownload

Update timeline

  1. investigating Jun 27, 2023, 05:12 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 27, 2023, 05:49 PM UTC

    Asset Processing and Downloads are operational.

  3. resolved Jun 27, 2023, 05:59 PM UTC

    This issue has been resolved. We had issues that was impacting the performance of some of our servers, however the platform self-resolved and servers are now running properly.