Webdam incident

Webdam API Not Responding

Major Resolved View vendor source →

Webdam experienced a major incident on July 20, 2023 affecting API, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 04:18 PM UTC
Resolved
Jul 20, 2023, 10:29 PM UTC
Duration
6h 10m
Detected by Pingoru
Jul 20, 2023, 04:18 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 20, 2023, 04:18 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 20, 2023, 07:01 PM UTC

    We are continuing to investigate this issue. API servers are currently running and being monitored.

  3. monitoring Jul 20, 2023, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Jul 20, 2023, 07:41 PM UTC

    We are currently investigating this issue.

  5. resolved Jul 20, 2023, 10:29 PM UTC

    This incident has been resolved.