Webdam incident

Intermittent issue accessing Portal

Minor Resolved View vendor source →

Webdam experienced a minor incident on February 2, 2024 affecting Core and Brand Connect, lasting 16h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 01:32 AM UTC
Resolved
Feb 02, 2024, 06:25 PM UTC
Duration
16h 53m
Detected by Pingoru
Feb 02, 2024, 01:32 AM UTC

Affected components

CoreBrand Connect

Update timeline

  1. investigating Feb 02, 2024, 01:32 AM UTC

    We are currently investigating this issue.

  2. identified Feb 02, 2024, 01:51 AM UTC

    The issue has been identified.

  3. monitoring Feb 02, 2024, 01:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 02, 2024, 06:25 PM UTC

    The incident around accessing portals intermittently has been resolved.