Webdam experienced a minor incident on February 16, 2024 affecting Core and Brand Connect and 1 more component, lasting 6h 48m. The incident has been resolved; the full update timeline is below.
Affected components
CoreBrand ConnectDownload
Update timeline
- investigating Feb 16, 2024, 06:21 PM UTC
We're currently investigating reports that bulk downloads are taking a while to complete.
- investigating Feb 16, 2024, 06:38 PM UTC
We are continuing to investigate this issue.
- investigating Feb 16, 2024, 09:36 PM UTC
We are continuing to investigate the delayed downloads issue; we appreciate your patience as we work to resolve it.
- monitoring Feb 16, 2024, 11:32 PM UTC
A fix has been implemented and we are monitoring the results. If you experienced a failed download, please try your download again.
- resolved Feb 17, 2024, 01:09 AM UTC
The incident has been resolved around bulk downloads.