Webdam experienced a minor incident on February 2, 2023 affecting Core and Uploads, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Affected components
CoreUploads
Update timeline
- investigating Feb 02, 2023, 05:30 PM UTC
We are currently investigating an issue with asset processing time for uploads.
- identified Feb 02, 2023, 05:37 PM UTC
The issue has been identified and a fix has been put in place. Pending assets should be completed soon and asset processing time will be decreasing.
- monitoring Feb 02, 2023, 09:17 PM UTC
A fix has been implemented and we are currently monitoring all systems.
- resolved Feb 02, 2023, 11:04 PM UTC
This incident has been resolved.