Webdam incident

Delay with download request

Minor Resolved View vendor source →

Webdam experienced a minor incident on June 10, 2024 affecting Core and Brand Connect and 1 more component, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 08:32 PM UTC
Resolved
Jun 11, 2024, 12:47 AM UTC
Duration
4h 14m
Detected by Pingoru
Jun 10, 2024, 08:32 PM UTC

Affected components

CoreBrand ConnectDownload

Update timeline

  1. investigating Jun 10, 2024, 08:32 PM UTC

    We are currently investigating download request delays.

  2. investigating Jun 10, 2024, 08:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 10, 2024, 08:46 PM UTC

    The issue has been identified, and a fix is being implemented.

  4. monitoring Jun 10, 2024, 10:08 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Jun 11, 2024, 12:47 AM UTC

    The incident has been resolved.