Webdam incident

Unable to update Metadata

Major Resolved View vendor source →

Webdam experienced a major incident on June 11, 2024 affecting API and Core and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 10:05 PM UTC
Resolved
Jun 13, 2024, 04:16 PM UTC
Duration
1d 18h
Detected by Pingoru
Jun 11, 2024, 10:05 PM UTC

Affected components

APICoreBrand Connect

Update timeline

  1. investigating Jun 11, 2024, 10:05 PM UTC

    We are currently investigating this issue

  2. investigating Jun 11, 2024, 10:10 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 11, 2024, 10:12 PM UTC

    We are continuing to investigate this issue.

  4. identified Jun 11, 2024, 11:03 PM UTC

    The issue has been identified, and a fix is being developed.

  5. identified Jun 12, 2024, 01:48 AM UTC

    A fix has been identified and is being reviewed

  6. identified Jun 12, 2024, 01:49 AM UTC

    A fix has been identified and is being reviewed

  7. monitoring Jun 12, 2024, 03:53 PM UTC

    A fix has been implemented, and we are monitoring the results.

  8. resolved Jun 13, 2024, 04:16 PM UTC

    This issue has been confirmed to be resolved.