Webdam incident

Brand Portal view not fully loading

Major Resolved View vendor source →

Webdam experienced a major incident on June 14, 2024 affecting Brand Connect, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2024, 03:16 PM UTC
Resolved
Jun 14, 2024, 07:42 PM UTC
Duration
4h 26m
Detected by Pingoru
Jun 14, 2024, 03:16 PM UTC

Affected components

Brand Connect

Update timeline

  1. investigating Jun 14, 2024, 03:16 PM UTC

    We are currently investigating brand portal view not fully loading.

  2. identified Jun 14, 2024, 04:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 14, 2024, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 14, 2024, 07:42 PM UTC

    This incident has been resolved.