Webdam incident

Webdam is not loading

Critical Resolved View vendor source →

Webdam experienced a critical incident on July 10, 2024 affecting Adobe CC Connector and API and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 03:37 PM UTC
Resolved
Jul 10, 2024, 06:09 PM UTC
Duration
2h 31m
Detected by Pingoru
Jul 10, 2024, 03:37 PM UTC

Affected components

Adobe CC ConnectorAPISitecore ConnectorCoreDynamic TemplatesBrand ConnectDrupal ConnectorWorkstreamSearchUploads

Update timeline

  1. investigating Jul 10, 2024, 03:37 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 10, 2024, 04:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 10, 2024, 04:21 PM UTC

    We are continuing to investigate this issue.

  4. identified Jul 10, 2024, 04:22 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 10, 2024, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 10, 2024, 04:59 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 10, 2024, 06:09 PM UTC

    This incident has been resolved.