Webdam incident

Webdam portal latency with loading and searching

Major Resolved View vendor source →

Webdam experienced a major incident on July 22, 2024 affecting Core and Search, lasting 9h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 07:58 AM UTC
Resolved
Jul 22, 2024, 05:05 PM UTC
Duration
9h 6m
Detected by Pingoru
Jul 22, 2024, 07:58 AM UTC

Affected components

CoreSearch

Update timeline

  1. investigating Jul 22, 2024, 07:58 AM UTC

    We are currently investigating this issue.

  2. identified Jul 22, 2024, 10:47 AM UTC

    the issue has been identified, and a fix is being implemented.

  3. monitoring Jul 22, 2024, 10:56 AM UTC

    The fix has been implemented, and we are monitoring the results.

  4. resolved Jul 22, 2024, 05:05 PM UTC

    This incident has been resolved.