Webdam incident

Webdam is currently unable to load

Critical Resolved View vendor source →

Webdam experienced a critical incident on July 29, 2024 affecting Core and Brand Connect, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 02:02 PM UTC
Resolved
Jul 29, 2024, 06:48 PM UTC
Duration
4h 45m
Detected by Pingoru
Jul 29, 2024, 02:02 PM UTC

Affected components

CoreBrand Connect

Update timeline

  1. investigating Jul 29, 2024, 02:02 PM UTC

    We are currently investigating reports that Webdam is not loading.

  2. identified Jul 29, 2024, 02:08 PM UTC

    The issue has been identified, and a fix has been implemented.

  3. identified Jul 29, 2024, 02:15 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 29, 2024, 02:30 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Jul 29, 2024, 06:48 PM UTC

    The incident has been resolved.