Webapp.io incident

Some users seeing errors loading dropdowns and alert index page

Webapp.io experienced a minor incident on August 27, 2026 affecting Rootly Production Status service, lasting —. The incident has been resolved; the full update timeline is below.

Started: Aug 27, 2026, 12:57 PM UTC
Resolved: Aug 27, 2026, 12:57 PM UTC
Duration: —
Detected by Pingoru: Aug 27, 2026, 12:57 PM UTC

Affected components

Rootly Production Status service

Update timeline

investigating Aug 27, 2026, 12:41 PM UTC

Aug 27 , 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert alert table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.
investigating Aug 27, 2026, 12:48 PM UTC

Aug 27 , 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.
investigating Aug 27, 2026, 12:57 PM UTC

Aug 27 , 05:57 PDT Resolved - This incident has been resolved. Aug 27 , 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.