Webapp.io incident
Slack Web client not populating external multi select dropdowns
Webapp.io is currently experiencing a minor incident affecting Rootly Production Status service, which began 319d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2025, 02:29 PM UTC
Jul 15 , 07:29 PDT Resolved - The Slack team is now reporting that this issue is now resolved for all users. Jul 15 , 05:33 PDT Monitoring - We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client. We will continue to monitor this issue. Jul 15 , 05:18 PDT Update - The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8 We recommend following both pages for updates. Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected. On-call paging is not impacted. Jul 15 , 02:57 PDT Update - Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8 Jul 15 , 00:17 PDT Update - We are continuing to work with Slack regarding this issue. Jul 15 , 00:10 PDT Update - We are continuing to work with Slack regarding this issue. Jul 15 , 00:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14 , 21:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14 , 19:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14 , 17:14 PDT Identified - A recent Slack Web Client update broke loading multi select dropdowns. Known web client versions impacted are: - 4.45.60 - 4.44.65 As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information.