WebABA Enterprise Outage History

WebABA Enterprise had 2 outages in the last 2 years totaling 63h 12m of downtime — averaging 0.1 incidents per month.

There were 2 WebABA Enterprise outages since October 14, 2025 totaling 63h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.codemetro.com

Notice October 15, 2025

Phone System Outage

Detected by Pingoru: Oct 15, 2025, 07:06 PM UTC
Resolved: Oct 16, 2025, 12:11 PM UTC
Duration: 17h 4m

Timeline · 2 updates

investigating Oct 15, 2025, 07:06 PM UTC

The third-party application that Ensora Health uses for our phone system is currently experiencing a nationwide outage. We are not able to take calls at this time. Please contact Customer Support through email or chat. We will let you know as soon as phones are operational again. Thank you. In the meantime, please don’t hesitate to contact our team by emailing or reaching out to us via chat we’re here and ready to assist while phone support is being restored.
resolved Oct 16, 2025, 12:11 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 14, 2025

ERA Posting Interruption from Office Ally

Detected by Pingoru: Oct 14, 2025, 05:39 PM UTC
Resolved: Oct 16, 2025, 03:47 PM UTC
Duration: 1d 22h

Timeline · 3 updates

investigating Oct 14, 2025, 05:39 PM UTC

CodeMetro by Ensora Health is currently experiencing an issue where ERAs are not posting from Office Ally. We are actively working with Office Ally on this issue.
monitoring Oct 15, 2025, 04:33 PM UTC

CodeMetro by Ensora Health is now posting ERAs from Office Ally as expected and the system is back to normal functionality.
resolved Oct 16, 2025, 03:47 PM UTC

This incident has been resolved.

Read the full incident report →