WeatherOptics incident

Upstream cloud provider issues causing major outages

Major Resolved View vendor source →

WeatherOptics experienced a major incident on June 12, 2025 affecting Impact API and RightRoute API and 1 more component, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:25 PM UTC
Resolved
Jun 12, 2025, 10:06 PM UTC
Duration
3h 41m
Detected by Pingoru
Jun 12, 2025, 06:25 PM UTC

Affected components

Impact APIRightRoute APITiling APIStandard Weather APIImpact Portal

Update timeline

  1. investigating Jun 12, 2025, 06:25 PM UTC

    We are currently investigating the issues with our cloud provider to resolve.

  2. investigating Jun 12, 2025, 07:48 PM UTC

    We are seeing service health improve from our upstream cloud provider. We are continuing to monitor the situation.

  3. monitoring Jun 12, 2025, 09:40 PM UTC

    Our cloud provider has resolved the issues for most of their services. Our team is no longer seeing active impacts on our services and will continue to monitor our services.

  4. resolved Jun 12, 2025, 10:06 PM UTC

    This incident has been resolved.