WeatherOptics incident

API Issues

Major Resolved View vendor source →

WeatherOptics experienced a major incident on November 16, 2021 affecting Impact API and RightRoute API and 1 more component, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 06:06 PM UTC
Resolved
Nov 16, 2021, 10:32 PM UTC
Duration
4h 25m
Detected by Pingoru
Nov 16, 2021, 06:06 PM UTC

Affected components

Impact APIRightRoute APIStandard Weather APIImpact Portal

Update timeline

  1. investigating Nov 16, 2021, 06:06 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 16, 2021, 06:15 PM UTC

    Google Cloud Platform is currently experiencing major networking issues, which appear to be causing our outage. Details: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh They will provide an update by Tuesday, 2021-11-16 10:40 US/Pacific with current details.

  3. monitoring Nov 16, 2021, 06:23 PM UTC

    Google has partially resolved the issues on their end which seems to have fixed the issues with our APIs. We will continue monitoring our APIs while Google fully resolves the issue on their end.

  4. monitoring Nov 16, 2021, 06:26 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 16, 2021, 10:32 PM UTC

    This incident has been resolved.