Waterford incident

WEL Manager and Student Portal outage.

Notice Resolved View vendor source →

Waterford experienced a notice incident on April 18, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2018, 05:07 PM UTC
Resolved
Apr 18, 2018, 05:07 PM UTC
Duration
—
Detected by Pingoru
Apr 18, 2018, 05:07 PM UTC

Update timeline

  1. resolved Apr 18, 2018, 05:07 PM UTC

    A database update completed late combined with some issues with Amazon's load balancers during a production update caused some services to fail. This has been resolved by redeploying the production and database updates. We apologize for any inconvenience this may have caused. The issue occurred between 11:00pm MDT through 7:00am MDT.