Waterford incident

Intermittent slowdown experienced by customers

Minor Resolved View vendor source →

Waterford experienced a minor incident on October 2, 2018, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2018, 04:39 PM UTC
Resolved
Oct 05, 2018, 03:21 PM UTC
Duration
2d 22h
Detected by Pingoru
Oct 02, 2018, 04:39 PM UTC

Update timeline

  1. investigating Oct 02, 2018, 04:39 PM UTC

    Waterford engineers are currently investigating this issue and will post updates soon.

  2. monitoring Oct 03, 2018, 04:59 PM UTC

    We have identified the cause, and are currently monitoring key performance indicators.

  3. resolved Oct 05, 2018, 03:21 PM UTC

    Monitoring of performance indicators have proven that maintenance steps taken have been successful and issue is resolved.