Waterford incident

Some users unable to login when using teacher and my. waterford.org

Minor Resolved View vendor source →

Waterford experienced a minor incident on September 11, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2020, 03:31 PM UTC
Resolved
Sep 11, 2020, 02:00 PM UTC
Duration
—
Detected by Pingoru
Sep 11, 2020, 03:31 PM UTC

Update timeline

  1. resolved Sep 11, 2020, 03:31 PM UTC

    Some users experiencing 500 errors while attempting to login to my.waterford.org Some users experiencing 500 errors while attempting to login to teacher.waterford.org

  2. postmortem Sep 11, 2020, 03:32 PM UTC

    Root cause has been identified and addressed further mitigation steps are in progress.