Waterford incident

Service degradation when attempting to login to Waterford Early Learning Manager

Major Resolved View vendor source →

Waterford experienced a major incident on March 18, 2021, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2021, 08:42 PM UTC
Resolved
Mar 18, 2021, 09:40 PM UTC
Duration
58m
Detected by Pingoru
Mar 18, 2021, 08:42 PM UTC

Update timeline

  1. investigating Mar 18, 2021, 08:42 PM UTC

    We are aware of the issue and currently investigating root cause, this issue affects users directly logging into Waterford Early Learning manager and users attempting to open Waterford Early Learning manager from Waterford Reading Academy Teacher application.

  2. resolved Mar 18, 2021, 09:40 PM UTC

    The issue has been identified and resolved