Wasabi incident

System Errors in EU-WEST-3 Region

Notice Resolved View vendor source →

Wasabi experienced a notice incident on April 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 03:16 PM UTC
Resolved
Apr 08, 2025, 08:00 PM UTC
Duration
Detected by Pingoru
Apr 11, 2025, 03:16 PM UTC

Update timeline

  1. resolved Apr 11, 2025, 03:16 PM UTC

    On 08 April 2025 from 20:05 UTC to approximately 20:16 UTC, Wasabi services in our London (eu-west-3) region was unavailable due to an internal routing issue which impacted the region's ability to process incoming customer requests. At 20:05 UTC, our Operations Team was notified by our internal monitoring service that customer traffic was being impacted within the region. Upon investigation, it was found that internal DNS routing within the eu-west-3 region was failing to resolve internal hosts. Wasabi's Operations Team re-deployed the DNS stack and once re-deployment was completed at 20:16 UTC, customer connections to the region was restored.