Wasabi incident

WACM Utilization Data updates may be delayed

Minor Resolved View vendor source →

Wasabi experienced a minor incident on December 24, 2024 affecting Wasabi Account Control API and Wasabi Account Control Manager Console, lasting 9d 17h. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2024, 08:43 PM UTC
Resolved
Jan 03, 2025, 02:20 PM UTC
Duration
9d 17h
Detected by Pingoru
Dec 24, 2024, 08:43 PM UTC

Affected components

Wasabi Account Control APIWasabi Account Control Manager Console

Update timeline

  1. monitoring Dec 24, 2024, 08:43 PM UTC

    As a result of a recent database update, Wasabi’s Invoice generation was paused and reactivated on December 23, 2024. The system is being managed and monitored to ensure that the data continues to be properly reported through the remainder of the month (and thus the year-end). If you are utilizing the WAC API in order to obtain your Account Utilization data on a daily basis in order to prepare your own Invoices, we recommend that you schedule any collection of data via the WAC API after 05:00 UTC to allow for the process to complete. Please report any problems you encounter with the display of Account Utilization data in WACM to [email protected].

  2. resolved Jan 03, 2025, 02:20 PM UTC

    All systems have been performing as expected throughout the Holiday period and have shown no issues. Returning the system to normal operational status.