Wallester experienced a critical incident on August 27, 2024 affecting Sandbox, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 27, 2024, 03:10 PM UTC
Dear Partner, We wanted to bring to your attention a temporary disruption in certain functionalities in the Sandbox environment. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. If you have any questions or concerns, please don't hesitate to reach out to our support team at [email protected].
- resolved Aug 27, 2024, 04:16 PM UTC
Dear Partner, This issue has now been fully resolved, sandbox environment functionality is fully restored. Incident impact: Sandbox API Sandbox portal Timeline: Reported Start time: 15:02 (UTC) Reported End time: 15:26 (UTC) No further updates, issue resolved. We appreciate your patience and understanding during this time. If you have any questions or concerns, please don't hesitate to reach out to our support team at [email protected].