Wallester incident

Temporary interruptions of SMS service

Minor Resolved View vendor source →

Wallester experienced a minor incident on November 28, 2024 affecting Payment Processing and White-Label API and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 08:03 AM UTC
Resolved
Nov 28, 2024, 08:18 AM UTC
Duration
14m
Detected by Pingoru
Nov 28, 2024, 08:03 AM UTC

Affected components

Payment ProcessingWhite-Label APIWhite-Label Back Office Portal

Update timeline

  1. identified Nov 28, 2024, 08:03 AM UTC

    We wanted to bring to your attention a temporary issue with the SMS processing. Timeline: 28/11/2024 Reported Start time: 09:27 (EET) Incident impact: SMS availability We understand the inconvenience this may cause. We appreciate your patience and understanding during this time. If you have any questions or concerns, please don't hesitate to reach out to our support team at [email protected].

  2. identified Nov 28, 2024, 08:11 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 28, 2024, 08:18 AM UTC

    The issue has been found and fix implemented. Timeline: 28/11/2024 Reported Start time: 09:27 (EET) Reported Resolution time: 10:13 (EET) No further updates, the issue is resolved.