Wallester experienced a critical incident on April 9, 2025 affecting Payment Processing and Wallester Business API and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2025, 10:42 PM UTC
We would like to inform you of a temporary disruption that affected certain functionalities, specifically payments, due to a technical issue. Our team is actively working to resolve the issue as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues.
- investigating Apr 09, 2025, 10:52 PM UTC
We are continuing to investigate this issue.
- investigating Apr 10, 2025, 12:03 AM UTC
We are continuing to investigate this issue.
- investigating Apr 10, 2025, 12:07 AM UTC
We are continuing to investigate this issue.
- identified Apr 10, 2025, 12:08 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 10, 2025, 12:39 AM UTC
The issue has been successfully resolved, and all services are now fully operational. Thank you for your patience and understanding.