Wallester experienced a major incident on September 29, 2026 affecting Payment Processing and Wallester Business API and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 29, 2026, 02:55 PM UTC
Dear Client, We wanted to bring to your attention a temporary disruption in certain services. The fix has been deployed, and our teams are monitoring the current situation. Date: 29/09/2026 Reported Start time: 17:40 (EEST) Reported End time: 17:45 (EEST) Incident impact: - Payment Processing: Card payments were temporarily declined - Wallester Business API: card creation, CVV availability - White-Label API: card creation, CVV availability We understand the inconvenience this may cause. We appreciate your patience and understanding during this time. If you need any assistance or have questions, please contact our [email protected]. We are always happy to help!
- resolved Sep 29, 2026, 03:05 PM UTC
Dear Client, Please be advised that a temporary disruption affecting certain services has been fully resolved. Date: 29/09/2026 Reported Start time: 17:40 (EEST) Reported End time: 17:45 (EEST) Incident impact: - Payment Processing: Card payments were temporarily declined - Wallester Business API: card creation, CVV availability - White-Label API: card creation, CVV availability We understand the inconvenience this may cause. We appreciate your patience and understanding during this time. If you need any assistance or have questions, please contact [email protected]. We are always happy to help!