Wallarm experienced a critical incident on September 18, 2025 affecting Wallarm US Cloud Console UI and Wallarm EU Cloud Console UI, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Wallarm US Cloud Console UIWallarm EU Cloud Console UI
Update timeline
- investigating Sep 18, 2025, 04:47 PM UTC
We are investigating a disruption affecting IP Lists in EU and US affecting customers with Cloud native WAAP license. We will provide updates as we learn more. If you are experiencing issues, please contact [email protected].
- investigating Sep 18, 2025, 05:01 PM UTC
We have identified the root cause of the disruption affecting IP lists in EU and US regions affecting clients with Cloud Native WAAP licenses, and are working on mitigation.
- resolved Sep 18, 2025, 05:17 PM UTC
The disruption affecting US and EU region has been resolved as of Sep 18th 2025, 17:15 UTC. All systems are operational.