Walkme incident

Mobile Console & Analytics Outage

Critical Resolved View vendor source →

Walkme experienced a critical incident on July 22, 2021 affecting Mobile Analytics and Mobile Console, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2021, 04:39 PM UTC
Resolved
Jul 22, 2021, 05:28 PM UTC
Duration
49m
Detected by Pingoru
Jul 22, 2021, 04:39 PM UTC

Affected components

Mobile AnalyticsMobile Console

Update timeline

  1. investigating Jul 22, 2021, 04:39 PM UTC

    We are currently investigating an outage in the Mobile Console and Mobile Analytics. The Mobile SDK and Player are not impacted.

  2. resolved Jul 22, 2021, 05:28 PM UTC

    This incident has been resolved.