Walkme incident

Session Playback Recordings Down

Critical Resolved View vendor source →

Walkme experienced a critical incident on December 21, 2021 affecting Session playback, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2021, 08:32 PM UTC
Resolved
Dec 21, 2021, 10:21 PM UTC
Duration
1h 48m
Detected by Pingoru
Dec 21, 2021, 08:32 PM UTC

Affected components

Session playback

Update timeline

  1. investigating Dec 21, 2021, 08:32 PM UTC

    Starting around 1:00pm ET on Dec 21, the recording of new Session Playback sessions is down and currently being investigated.

  2. resolved Dec 21, 2021, 10:21 PM UTC

    This incident has been resolved.