Walkme incident

WalkMe Application Outage

Critical Resolved View vendor source →

Walkme experienced a critical incident on January 25, 2022 affecting Admin Space and ActionBot and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2022, 06:25 PM UTC
Resolved
Jan 25, 2022, 10:01 PM UTC
Duration
3h 35m
Detected by Pingoru
Jan 25, 2022, 06:25 PM UTC

Affected components

Admin SpaceActionBotMenu Web

Update timeline

  1. identified Jan 25, 2022, 06:25 PM UTC

    Menu Organizer, WalkMe Share, Action Bot, and Communications Center are presently experiencing an outage. Our developers are currently working to correct the issue.

  2. identified Jan 25, 2022, 06:29 PM UTC

    Menu Organizer, WalkMe Share, Action Bot, Communications Center and Workstation are presently experiencing an outage. Our developers are currently working to correct the issue.

  3. identified Jan 25, 2022, 07:21 PM UTC

    WalkMe Share is now operational.

  4. identified Jan 25, 2022, 07:28 PM UTC

    ActionBot is now operational.

  5. identified Jan 25, 2022, 07:31 PM UTC

    Communications Center is now operational.

  6. identified Jan 25, 2022, 07:48 PM UTC

    Menu Organizer is now operational.

  7. resolved Jan 25, 2022, 10:01 PM UTC

    Workstation is now operational.