Walkme incident

WalkMe Incoming Integrations are not functioning as expected

Walkme experienced a major incident on March 13, 2023 affecting Incoming integrations, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started: Mar 13, 2023, 07:53 PM UTC
Resolved: Mar 13, 2023, 10:40 PM UTC
Duration: 2h 46m
Detected by Pingoru: Mar 13, 2023, 07:53 PM UTC

Affected components

Incoming integrations

Update timeline

identified Mar 13, 2023, 07:53 PM UTC

Our R&D team has identified an issue relating to incoming integrations which is impacting the access of the integrations page at insights.walkme.com as well as segmentation based on integrations. The source of the issue has been identified and they are working to resolve with the highest priority. We are constantly monitoring for updates and will report when this behavior is resolved.
monitoring Mar 13, 2023, 09:40 PM UTC

A fix has been implemented and we are monitoring the results. Please reach out to Support with any ongoing issues.
resolved Mar 13, 2023, 10:40 PM UTC

This incident has been resolved.