Walkme incident

Editor down - US datacenter only

Critical Resolved View vendor source →

Walkme experienced a critical incident on January 10, 2024 affecting Designer (Editor), lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 10:01 AM UTC
Resolved
Jan 10, 2024, 11:20 AM UTC
Duration
1h 19m
Detected by Pingoru
Jan 10, 2024, 10:01 AM UTC

Affected components

Designer (Editor)

Update timeline

  1. investigating Jan 10, 2024, 10:01 AM UTC

    Editor is not working in US data center - login, preview, publish. R&D are aware and working on resolving the issue.

  2. resolved Jan 10, 2024, 11:20 AM UTC

    This incident has been resolved.