Walkme incident

Asset library is not functioning

Major Resolved View vendor source →

Walkme experienced a major incident on August 26, 2024 affecting Designer (Editor), lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 09:00 PM UTC
Resolved
Aug 27, 2024, 12:15 AM UTC
Duration
3h 15m
Detected by Pingoru
Aug 26, 2024, 09:00 PM UTC

Affected components

Designer (Editor)

Update timeline

  1. investigating Aug 26, 2024, 09:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 26, 2024, 09:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2024, 06:13 AM UTC

    This incident has been resolved.