Walkme incident

Unable to log in to WalkMe platforms via SSO

Major Resolved View vendor source →

Walkme experienced a major incident on September 12, 2024 affecting Designer (Editor) and Admin Space and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 05:30 PM UTC
Resolved
Sep 12, 2024, 08:45 PM UTC
Duration
3h 15m
Detected by Pingoru
Sep 12, 2024, 05:30 PM UTC

Affected components

Designer (Editor)Admin SpaceDAP Console

Update timeline

  1. investigating Sep 12, 2024, 06:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 12, 2024, 07:05 PM UTC

    The issue has been resolved and we are monitoring the results.

  3. resolved Sep 12, 2024, 08:45 PM UTC

    This incident has been resolved.