Waitwhile incident

Elevated errors across the platform

Major Resolved View vendor source →

Waitwhile experienced a major incident on June 12, 2025 affecting Waitwhile Web Application and Waitwhile Public Pages and 1 more component, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:22 PM UTC
Resolved
Jun 12, 2025, 10:14 PM UTC
Duration
3h 52m
Detected by Pingoru
Jun 12, 2025, 06:22 PM UTC

Affected components

Waitwhile Web ApplicationWaitwhile Public PagesWaitwhile APIWaitwhile Link Shortener

Update timeline

  1. investigating Jun 12, 2025, 06:22 PM UTC

    We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.

  2. investigating Jun 12, 2025, 06:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2025, 07:14 PM UTC

    Google Cloud Platform has updated their status page with more information about the incident here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  4. monitoring Jun 12, 2025, 07:31 PM UTC

    We are seeing services recovering but still affected by the cloud provider incident.

  5. monitoring Jun 12, 2025, 09:08 PM UTC

    Our cloud provider is seeing most services back to normal with full recovery expected within less than an hour.

  6. resolved Jun 12, 2025, 10:14 PM UTC

    This incident has been resolved.