Waitwhile incident

Very high web application response times

Major Resolved View vendor source →

Waitwhile experienced a major incident on December 23, 2020, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2020, 08:04 PM UTC
Resolved
Dec 23, 2020, 09:17 PM UTC
Duration
1h 12m
Detected by Pingoru
Dec 23, 2020, 08:04 PM UTC

Update timeline

  1. identified Dec 23, 2020, 08:04 PM UTC

    We are currently experiencing very poor response times for app.waitwhile.com (legacy app). We are working with our cloud provider to remediate this.

  2. identified Dec 23, 2020, 08:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 23, 2020, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2020, 09:17 PM UTC

    This incident has been resolved.