Waitwhile experienced a major incident on February 26, 2021 affecting SMS Outgoing (Twilio Global) and SMS Incoming and Delivery Status (Twilio Global), lasting 3h 54m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Outgoing (Twilio Global)SMS Incoming and Delivery Status (Twilio Global)
Update timeline
- investigating Feb 26, 2021, 01:12 PM UTC
We are currently investigating this issue.
- identified Feb 26, 2021, 02:05 PM UTC
The issue has been acknowledged by Twilio and they are working to resolve it. More information on https://status.twilio.com/
- monitoring Feb 26, 2021, 04:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2021, 05:06 PM UTC
This incident has been resolved.