Waitwhile experienced a minor incident on April 19, 2021 affecting SMS Outgoing (Twilio Global) and SMS Incoming and Delivery Status (Twilio Global), lasting 13h 46m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Outgoing (Twilio Global)SMS Incoming and Delivery Status (Twilio Global)
Update timeline
- investigating Apr 19, 2021, 05:28 PM UTC
Our SMS provider is experiencing delivery delays when sending messages to Canada Rogers/Fido network. More information on https://status.twilio.com/
- monitoring Apr 20, 2021, 05:05 AM UTC
Twilio is observing recovery of SMS & MMS delivery. We are monitoring to ensure full provider recovery.
- resolved Apr 20, 2021, 07:15 AM UTC
This incident has been resolved.