Waitwhile incident

Elevated REST API Errors

Minor Resolved View vendor source →

Waitwhile experienced a minor incident on November 2, 2021 affecting Waitwhile API, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 07:55 AM UTC
Resolved
Nov 02, 2021, 11:11 AM UTC
Duration
3h 16m
Detected by Pingoru
Nov 02, 2021, 07:55 AM UTC

Affected components

Waitwhile API

Update timeline

  1. investigating Nov 02, 2021, 07:55 AM UTC

    We're experiencing elevated error rates in web application and REST API and are currently investigating this. We will report back as soon as we have more information.

  2. investigating Nov 02, 2021, 08:08 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 02, 2021, 08:50 AM UTC

    The issue has been identified and was affecting a small subset of requests.

  4. resolved Nov 02, 2021, 11:11 AM UTC

    This incident has been resolved.