Waitwhile incident

SMS Delivery Degradation From Twilio Toll-Free Numbers to US Carriers

Notice Resolved View vendor source →

Waitwhile experienced a notice incident on November 11, 2022, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2022, 10:25 PM UTC
Resolved
Nov 11, 2022, 10:56 PM UTC
Duration
30m
Detected by Pingoru
Nov 11, 2022, 10:25 PM UTC

Update timeline

  1. investigating Nov 11, 2022, 10:25 PM UTC

    Our SMS provider is experiencing an issue with delivery responses. SMS messages are sending but showing as pending in the Waitwhile platform. We are working with our provider to resolve quickly.

  2. resolved Nov 11, 2022, 10:56 PM UTC

    This incident has been resolved.