Waitwhile incident
Slow response times for waitwhile.com, app.waitwhile.com and api.waitwhile.com
Waitwhile experienced a major incident on August 18, 2023 affecting Waitwhile API, lasting 4h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Waitwhile API
Update timeline
- investigating Aug 18, 2023, 03:09 PM UTC
We are currently investigating this issue.
- identified Aug 18, 2023, 03:32 PM UTC
The issue has been identified, we are working on mitigation. Response times are improving.
- monitoring Aug 18, 2023, 03:56 PM UTC
We are monitoring this issue. Response times have improved.
- monitoring Aug 18, 2023, 04:27 PM UTC
Response times have improved but we are continuing to monitor.
- monitoring Aug 18, 2023, 07:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 18, 2023, 07:23 PM UTC
This incident has been resolved.