Waitwhile incident

Slow response times for waitwhile.com, app.waitwhile.com and api.waitwhile.com

Major Resolved View vendor source →

Waitwhile experienced a major incident on August 20, 2023 affecting Waitwhile API, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2023, 08:53 AM UTC
Resolved
Aug 20, 2023, 10:53 AM UTC
Duration
2h
Detected by Pingoru
Aug 20, 2023, 08:53 AM UTC

Affected components

Waitwhile API

Update timeline

  1. investigating Aug 20, 2023, 08:53 AM UTC

    We are currently investigating this issue.

  2. identified Aug 20, 2023, 09:03 AM UTC

    Waitiwhile is experiencing extreme load and is working to mitigate to get all services back to normal.

  3. monitoring Aug 20, 2023, 09:09 AM UTC

    Mitigations are in place. We are continuing to monitor the issue.

  4. resolved Aug 20, 2023, 10:53 AM UTC

    This incident has been resolved.