Waitwhile experienced a major incident on November 15, 2023, lasting 5h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 15, 2023, 09:55 PM UTC
We are investigating an issue with spurious permission denied errors affecting multiple users. The issue is originating with our cloud provider and we are working with them to resolve it.
- identified Nov 15, 2023, 10:41 PM UTC
Our cloud provider has acknowledged the issue. Their engineering team is working quickly to resolve this issue and will provide another update very soon.
- monitoring Nov 16, 2023, 12:52 AM UTC
We are monitoring the issues that our cloud provider is experiencing. We will continue to update as we know more.
- resolved Nov 16, 2023, 03:09 AM UTC
The issue has been resolved.