Waitwhile incident

Elevated REST API errors and response times

Major Resolved View vendor source →

Waitwhile experienced a major incident on February 8, 2024 affecting Waitwhile Public Pages and Waitwhile API, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 08:54 AM UTC
Resolved
Feb 08, 2024, 10:09 AM UTC
Duration
1h 14m
Detected by Pingoru
Feb 08, 2024, 08:54 AM UTC

Affected components

Waitwhile Public PagesWaitwhile API

Update timeline

  1. investigating Feb 08, 2024, 08:54 AM UTC

    We're experiencing elevated error rates and response times in web application and REST API and are currently investigating this. We will report back as soon as we have more information.

  2. monitoring Feb 08, 2024, 09:24 AM UTC

    Response times are improving but we are continuing to monitor.

  3. resolved Feb 08, 2024, 10:09 AM UTC

    This incident has been resolved.