Waitwhile incident

Technical issues with content delivery network

Major Resolved View vendor source →

Waitwhile experienced a major incident on November 16, 2020, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2020, 03:53 PM UTC
Resolved
Nov 16, 2020, 07:13 PM UTC
Duration
3h 19m
Detected by Pingoru
Nov 16, 2020, 03:53 PM UTC

Update timeline

  1. investigating Nov 16, 2020, 03:53 PM UTC

    Our content delivery network is not accessible from all areas affecting access to waitwhile.com, v2.waitwhile.com and app.waitwhile.com web sites. We are investigating with our cloud provider and will update as soon as we have more information.

  2. identified Nov 16, 2020, 04:14 PM UTC

    Our cloud provider has acknowledge the issue and is working on a solution.

  3. monitoring Nov 16, 2020, 04:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 16, 2020, 07:13 PM UTC

    This incident has been resolved.