Waitwhile experienced a minor incident on December 15, 2021 affecting SMS Outgoing (Twilio Global), lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Outgoing (Twilio Global)
Update timeline
- investigating Dec 15, 2021, 04:19 PM UTC
Our SMS provider is experiencing delivery delays when sending messages to US carriers. More information on https://status.twilio.com/
- monitoring Dec 15, 2021, 06:16 PM UTC
Twilio is observing recovery in SMS delivery delays when sending messages to US Carriers from Toll-Free Numbers and long codes over T-Mobile and Sprint. They will continue monitor the service to ensure a full recovery. Another update will be provided soon.
- monitoring Dec 15, 2021, 07:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 15, 2021, 07:03 PM UTC
This incident has been resolved.