VXT experienced a major incident on June 12, 2025 affecting VXT Application (app.vxt.co.nz) and External Services (Phone Numbers), lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
VXT Application (app.vxt.co.nz)External Services (Phone Numbers)
Update timeline
- investigating Jun 12, 2025, 06:30 PM UTC
There have been problems making and receiving calls, due to an outage in the Google Cloud systems that we use. Google has reported they have "identified the root cause" of their outage. ETA on recovery is 10am NZST/8am AEST/3pm PDT/6pm EDT.
- resolved Jun 12, 2025, 09:33 PM UTC
Google has identified the root cause of their outage and has mitigated the issue. VXT services are fully recovered/