VXT experienced a minor incident on December 22, 2024 affecting VXT Application (app.vxt.co.nz), lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
VXT Application (app.vxt.co.nz)
Update timeline
- investigating Dec 22, 2024, 08:05 PM UTC
An error prevented initiating and answering a significant proportion of calls on the morning of 23rd of December.
- resolved Dec 22, 2024, 10:45 PM UTC
An error prevented initiating and answering a significant proportion of calls on the morning of 23rd of December. Our team were alerted to this incident on 23rd of December at 09:00 am and the issue was resolved at 11:37 am. We understand the cause of the incident and have taken steps to prevent it from reoccurring. All times in New Zealand Daylight Time (NZDT).