Voucherify incident

us1 - elevated error rate due to AWS large-scale outage in us-east-1

Minor Resolved View vendor source →

Voucherify experienced a minor incident on October 20, 2025 affecting US1 - API and US1 - Dashboard, lasting 11h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:27 PM UTC
Resolved
Oct 21, 2025, 07:20 AM UTC
Duration
11h 53m
Detected by Pingoru
Oct 20, 2025, 07:27 PM UTC

Affected components

US1 - APIUS1 - Dashboard

Update timeline

  1. monitoring Oct 20, 2025, 07:27 PM UTC

    See https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A

  2. resolved Oct 21, 2025, 07:20 AM UTC

    This incident has been resolved.