Voucherify experienced a major incident on December 5, 2016, lasting 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 05, 2016, 10:52 AM UTC
We're facing a database issue. Investigation in progress - we'll keep you updated.
- monitoring Dec 05, 2016, 11:13 AM UTC
The problem was fixed. Details will come shortly. We're sorry for any inconvenience this issue has caused. In case of any questions or comments, contact us at [email protected] Best, Mike
- resolved Dec 05, 2016, 11:27 AM UTC
We had been migrating a part of our infrastructure while we experienced the DB connectivity issues between availability zones. We handled the emergency and the platform is operational now. Once again, please accept our apologies.